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How jj77 Handles Your Personal Information

Your privacy shapes how we build every part of this platform — from the account login flow on your phone to how payment details from bKash, Nagad, or Rocket are stored.

Data stored securelybKash, Nagad, Rocket payment privacyYour right to request deletionAccess depends on local law and eligible regionsContact us to update your data
jj77 How jj77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into the account flow, not added on top. Here is what we do to keep your data safe and your rights clear.

Account Security Your account is protected by OTP verification on login. A new device or session triggers a code sent to your registered number before access is granted.
Cookie and Session Data Session cookies keep you logged in across your phone and browser without re-entering credentials. You can clear these from your device browser settings at any time.
Data Retention Active account data stays on file while your account is open. If you close your account, we retain only the transaction records required under applicable financial compliance rules.
Your Rights and Requests You can request a full copy of your personal data, ask us to correct inaccuracies, or request deletion. Submit requests via live chat or email with your account reference number.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to see the data we hold on your account, request a correction, or ask for deletion, our support team handles those requests directly. Most data queries are resolved within a few business days. Reach us through any of the channels below — your account reference helps us find your records faster.

Live Chat Open the chat widget from your account dashboard. Available for account and privacy queries during our support hours.
Email Support Send your data request to our support address with your registered mobile number and a brief description of what you need.
Account Settings Some data updates — like your registered email or contact number — can be changed directly inside your account settings page.

Frequently Asked Privacy Questions

Real questions about how your data works on jj77, answered plainly so you know exactly where you stand.

We collect your registration details, device identifiers, and the payment method you use. For bKash, Nagad, or Rocket, we log transaction references and wallet numbers — not your PIN.

Payment references are stored on secured servers with access limited to account verification and payment processing teams. We do not store mobile banking credentials or PINs.

Yes. Contact our support team via live chat or email with your registered number. We will compile and share your data within a few business days.

Send a deletion request through live chat or support email. Include your account reference. We will process it and confirm once the deletion is complete, subject to any retention obligations.

We do not sell your personal data. We share only what is required for payment processing through bKash, Nagad, or Rocket, and for compliance with applicable financial rules.

Active account data is removed. Transaction records are kept only for the period required under applicable financial compliance rules, then deleted. You can confirm the timeline with our support team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.